Apr.06, 2010Do You Have an Effective Website for Getting Clients?
What You Need to Know To Be Successful at Getting Clients
Apr.06, 2010
All businesses need a website, and it’s important for the website to be effective. If you invest in making a website that turns out to be ineffective:
* you’ll have squandered money creating a useless site;
* you’ll have wasted valuable time;
* you’ll have scared away or failed to attract potential clients;
* and now you’ll be saddled with hosting fees.
So, with that out of the way, let’s get down to business. What makes a website effective?
First of all, is your contact information on every page? This is an absolute must, so don’t forget about it.
Secondly, you have to identify what it is that you want visitors to your website to do. Do you want to have them fill out a form for a sales lead? Do you want them to buy something? Join your mailing list? Download your white paper?
Once you figure out what you want your visitors do to on your site, it’s time to look at your current site design. Is there a clear call-to-action that is easy to locate? That is, are there elements on every single page of your website that clearly incite visitors to take an action that you want them to take?
If you have both contact information and a call-to-action on each page, that is fantastic. But if not, now’s the time for a redesign.
Now that your contact information and your call-to-action are both in place, it’s time to make your website more user-friendly. If you have a lot of extra money to spare, you can pay a company to run tests on your website. Or, you can just call a few of your closest friends and family members and ask them to do a walkthrough of your site with you. During this process, stay on the phone with them, and ask them to take your desired call-to-action. Take notes on any troubles they may have. If you do this with at least five people, and several of them have trouble with your call-to-action, then you know it’s time to fix the problem. If they don’t have trouble, great!
Once that’s out of the way, it’s time to look into the SEO-friendliness of your site. By “SEO,” I mean Search Engine Optimization, which basically refers to a set of tools that website designers use to elevate their sites in search engine rankings. It’s an important part of any Search Engine Marketing (SEM) strategy.
Just in the last few years, there have been countless books released on SEO and SEM, but for now you’ll do fine with the basics. Keep these things in mind:
* Is your targeted keyword included in the title of the page on the title bar of the browser window? The answer should be yes.
* Are there tons of graphics on your site, or did you use graphics in place of text? If so, there’s a good chance your site is not SEO-friendly and needs a few minor fixes.
* Is there a lot of flash on your site? If so, you may be missing out on valuable traffic, because the search engines can’t index your text.
* If/when you hired someone to design your site, did he or she do so with SEO in mind?
* If you did the design yourself, were you aware of the best SEO practices at the time? At least make sure you have meta and alt tags.
* If someone wrote your copy for you, did he or she do keyword research first?
Another point to keep in mind.. Content is still king. As long as you provide regular content that is VERY relevant to your target market, you are creating a site that will draw in your ideal clients.
If your site has your contact information, a CLEAR call-to-action, is user-friendly, and is Search Engine Optimized, then you’re probably in good shape. If you’re still unsure, feel free to contact me to discuss things you can do improve your website so it PULLS clients to you.
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I frequently notice that my prospective clients’ websites seem to bury their contact information. That issue always perplexed me.
On several occasions– when I inserted the phone number into the design of the page template or header to show on all pages views automatically, I have been asked to remove it or move it to the footer area. I have encouraged my clients to allow the phone # to remain in prominent top position.
Thanks for the practical tips.
Lisa,
It always confuses me too
I can’t tell you how many times I have had to SEARCH for a way to contact a business on their website.
The other issue I often run in to are sites who create a graphic for their phone number. It becomes an issue for many mobile users.
Warmly,
Jennifer
Very nice information.
Glad you enjoyed it!
Nice looking website and some super content – do you guys have a fb group or a twitter page?
I sure do!
You can connect with me on
Facebook http://facebook.com/getclients or
Twitter http://jjscoaching.com/jenniferdavey
Warmly,
Jennifer
Some sound advice here, websites are their to be found by the targeted reader, not to massage the egos of the owner
Jon,
Glad your enjoying the site!
Warmly,
Jennifer
I found your blog on google and read a few of your other posts. I just added you to my Google News Reader. Keep up the good work Look forward to reading more from you in the future.
I really liked your blog! It helped me alot…
Definitely, a website is a MUST for a business today, and as you have pointed SEO is so important.
On the past, a customer used a phone directory when they require a product or service. Nowadays, they just get into Internet and search for it in Google.