Many of my clients are uncomfortable asking for testimonials. They feel that testimonials should just come to them, and sometimes this happens. But most of the time, clients need a nudge to write down their thoughts.
A great time to ask for a testimonial is when your client is happy with what you’ve done for them, for example:
- When they’ve had success.
- When their problem is on its way to being solved.
- When their problem is solved.
- When they tell you they are happy with you.
- When they say thank you.
- When you deliver a product.
As soon as a client tells you they’re happy with you, ask if you can share their story with potential clients. When they say yes, say, “Terrific, I will send you an email with a request for a testimonial.”
Another great way to ask for a testimonial is to give your clients a survey form to fill out whenever you complete a project, sell them a product, or finish a service. Reach out to folks who wrote feedback and ask for permission to use their testimonials.
Discover:
[...] This post was mentioned on Twitter by Solo Entrepreneur, Terri Zwierzynski. Terri Zwierzynski said: RT @JenniferDavey: When to Ask for a Testimonial http://ow.ly/17KnXL [...]